Question 1

Is the consultation really free?

Accepted Answer

Yes. Your first 30-minute consultation is free with no obligation. We'll listen, answer questions, and only recommend paid services if they truly fit.

Question 2

Do you charge clients for Medicare or MassHealth help?

Accepted Answer

Individual Medicare and MassHealth enrollment help is generally provided at no cost to you — we are compensated by carriers for Medicare enrollments, and our advice remains independent.

Question 3

What areas of Massachusetts do you serve?

Accepted Answer

We serve all of Massachusetts, with most clients in Greater Boston, the South Shore, MetroWest, Worcester County, and the Merrimack Valley.

Question 4

Do you speak Spanish?

Accepted Answer

Yes. Consultations are available in English and Spanish.

Question 5

Can you help start an AFC, GAFC, or Adult Day Health program?

Accepted Answer

Absolutely. We guide founders through licensing, policies, staffing, payer enrollment, and the first months of operations.

Question 6

Do you handle billing for Medicare and MassHealth providers?

Accepted Answer

Yes. Our RCM team handles eligibility, claims, denials, appeals, and AR reporting for providers across the Commonwealth.

Question 7

Can you build a custom EMR or patient portal?

Accepted Answer

Yes. We design and build HIPAA-conscious EMRs, patient portals, workflow automation, dashboards, and AI tools tailored to your operations.

Question 8

How quickly can we get started?

Accepted Answer

Most engagements kick off within one to two weeks of our initial call. Urgent situations — like a Medicare deadline — we handle immediately.

Answers to the questions we hear most.